Jewells Art



Terms and Conditions



Commissions

I require a 30% deposit on all commission work before painting begins.  I will send you a photograph of the painting when it is complete. Once you are happy with it I will require the remainder of the balance to be paid before I dispatch the painting.

The time it takes to produce your painting will depend on its size and complexity as well as my workload. If you need a portrait for a special occasion it's a good idea to order well in advance. However, if you have run out of time to commission a portrait for a particular date, you may wish to purchasing a gift voucher instead.

Gift Vouchers

Gift vouchers allow the recipient to order their painting whenever they choose, and are available in any amount as full or partial payment towards the cost of a painting.
Please use the Contact form below or email: enquiries@jewellsart.co.uk to get in touch.

Payment

To pay by personal cheque, please add the delivery cost to the price of the painting you have selected. E-mail me at enquiries@jewellsart.co.uk for my postal address and to ensure your painting is held until the payment is received.

To pay using Paypal, click on the "Buy Original" buttons.  You do not need to create a Paypal account and can use one of the following credit cards to complete your purchase.
PayPal Acceptance Mark
For more information on how PayPal works click How PayPal Works.

Shipping

Original Paintings
I will ship your original painting without delay upon confirmation of clearance of funds. If you have provided your email address I will send you a confirmation email when your order is shipped.

Prints and Accessories
Prints and accessories ship direct from the supplier, please check the individual order for shipping times.

Delivery

My paintings are packaged to protect the canvas in acid free tissue paper, bubble wrap and cardboard layers, posted through Royal Mail standard parcel service.  Please allow up to 14 days for UK delivery and 28 days for overseas. The cost of UK delivery is quoted next to the painting, if you require a faster delivery service or delivery outside the UK please email enquiries@jewellsart.co.uk for a quote.
I use recyclable materials wherever possible in the packaging of paintings.

Returns

Original Paintings
If for any reason you are unhappy with your purchase and you wish to speak to me please use the Contact form below or email: enquiries@jewellsart.co.uk to get in touch. Please note, only the cost of the painting will be refunded; not the postage, packaging or insurance costs. The purchaser must pay for return delivery and packaging.  The purchaser must ensure the returned item is insured as refunds will only be issued if the item is received back in perfect condition. The return should be made within 14 days of receipt.

Prints and Accessories
All prints and accessories arrive with as 30 day money back guarentee, please return an unwanted item directly to the supplier following their instructions.

Colour Variations

Photographs of my paintings are taken with a digital camera and the colouring is as accurate as possible.  Variations in monitor settings may also cause a slight difference in colour and tone. 

Copyright

The ongoing copyright of all original, printed and digital artworks remains the property of Jewells Art and myself, Julia Underwood. Reproduction of any kind must not be made without prior personal written consent.

Privacy Policy

Jewells Art does not disclose buyers' information to third parties.



Contact

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